Learning payment handling helps bartenders process orders and check cash records at the end of a shift.
field
Sales and retail
What you may learn
How to help customers, sell products and organise shop or sales activities.
What to check
Some products have separate rules for selling them. Check the requirements for the products that interest you.
Product-specific permissions remain separate.
Save areas you want to explore in your free account. These choices do not change your current education.
Connected careers
Learning negotiation and selling methods helps account executives discuss terms and respond to customer concerns.
Learning customer relationship management helps account managers plan renewals and discuss changes to contracts.
Learning sales qualification helps operators decide which customer replies need a human seller's attention.
Learning customer questioning helps business development specialists decide which sales opportunities deserve further attention.
Learning customer relationship management helps success managers explain product value when customers consider renewing.
Learning customer questioning helps support specialists understand a problem before choosing a solution.
Does your course include support and service work, as well as selling?
Learning to ask about needs and budgets helps inside sales representatives identify suitable customers.
Learning customer service and product advice helps retail salespeople suggest suitable items in a shop.
Learning to ask about customer needs helps sales engineers connect technical products to useful business outcomes.
Learning to ask about customer needs helps sales representatives suggest products that fit those needs.
Learning customer questioning helps travel agents understand a traveller's preferences and budget.
Sources and limitations
Sales representatives of services, 41-3091.00 · O*NET / US Department of Labor · 2026-10-11
Service-sales subset excludes several regulated industries and travel; not every sales representative or account executive.
Sales engineers · US Bureau of Labor Statistics · 2026-10-11
Product-specific technical knowledge varies; general IT is useful for software products, not every engineering product.
Wholesale and manufacturing sales representatives · US Bureau of Labor Statistics · 2026-10-11
Wholesale/manufacturing setting is narrower than all inside sales. Source qualifications are not global rules.
Want to become an account executive? · Salesforce; Marisa Lopez, practising account executive · 2026-10-11
Commercial practitioner account, chiefly software sales; not a standard education route or all employers.
Business development manager · National Careers Service · 2026-10-11
Manager profile is wider and more senior than the assigned prospecting specialist; detailed lead qualification is supplemented by service-sales tasks.
Essential guide to the role of a customer success manager · Gainsight · 2026-10-11
Provider practice guide; ownership of training and commercial renewal varies. No validation of broad study fields.
Customer success versus account management · Gainsight · 2026-10-11
Variable subscription-company roles; local account manager combines some health monitoring often owned by customer success.
Retail salespersons, 41-2031.00 · O*NET / US Department of Labor · 2026-10-11
Retail subtype; stock tasks do not imply need for an entire supply-chain qualification.
Customer service representatives · US Bureau of Labor Statistics · 2026-10-11
Broad customer service overlaps support; technical troubleshooting belongs only to relevant products and is not established as universal.
Travel agents · US Bureau of Labor Statistics · 2026-10-11
US occupational profile; no legal authority or universal travel regulations inferred.
Configure and activate your lead nurturing agent · Salesforce Trailhead · 2026-10-11
Named sales-agent workflow; not a standard occupation called AI sales agent operator, nor every tool used in local role.
Discover Agentforce for Sales · Salesforce Trailhead · 2026-10-11
Capabilities of a software agent, not evidence of the operator occupation or a global sales-qualification standard.
Bartenders (35-3011.00) · O*NET OnLine, U.S. Department of Labor · 2026-10-11
Customer age checks do not establish the worker minimum age or licensing rules worldwide.